Reputation Hub

Communications dashboard

Manage conversations with your customers, track your online reputation on all the major review sites and report on your team’s response time - all in one place.

Benefits

Spend less time trawling review sites and inboxes and more time engaging with your customers, by pulling all conversations and reporting into one place.

Cut down admin time

Get a view of your reputation across online review sites, combined or compared. Understand review quantity as well as quality. Direct positive customers to review on the sites that need a boost. 

A complete view of reputation

By having all your customer conversations under one roof, you can be sure nothing slips through the net in managing your reputation online and offline. 

Make sure nothing is missed

Features

  • Review tracker for all major online review sites - Google, TripAdvisor, Facebook, OpenTable, Bookatable and more

  • Track incoming messages from your website contact for

  • Post replies from within the Yumpingo platform  

  • Assign an owner to each message or review 

  • Mark progress on managing responses and actions taken

  • Report on review quantity, star rating and response times

Get in touch

UK +44 (0) 20 3771 0380
 

US       +1 214-596-8059

info@yumpingo.com

 

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