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November 7, 2019

YO!, the iconic Japanese restaurant group is homing in on the guest experience by partnering with restaurant intelligence service Yumpingo to deliver unrivalled in-depth insight into customer sentiment for data-driven restaurant management.

YO! decided to roll out Yumpi...

October 22, 2019

Yumpingo has been featured by SevenRooms in their UK Technology Trends report. "Being armed with sound consumer insights, backed up by real-time data, provides you with the confidence to make big commercial decisions that matter."

The full report can be downloaded here.

October 21, 2019

Yumpingo, the restaurant intelligence platform, today announced the launch of its new partnership with John Lewis to help provide insight into what their in-store diners really think in their counter service restaurants. 

Guests at John Lewis in-store counter service re...

September 10, 2019

There's a great four page article about Hickory's in September's Restaurant Magazine which includes some views on Yumpingo from their MD, John Welsh. Hickory's a great partner of ours and it's interesting to see how they have been making best use of Yumpingo:

Hickories...

July 31, 2019

Yumpingo CTO George talks bad WiFi, the Impossible Burger and QR codes.

July 16, 2019

1,102!

On Saturday 13th July 2019, Wahaca Stratford collected a record-breaking number of diner reviews in a single day. With 691 reviews on food and drinks, plus 411 answers to their service and experience questions, they have set the bar high for the most diner feedba...

June 3, 2019

Working in the field of Big Data within the restaurant industry, I often get asked “What is the key ‘metric of truth’ for restaurants?” The implication being that there needs to be one focus to make sure we stay at the top of our game if we’re to transform our business...

May 28, 2019

 A great bit of feedback from a customer/CX expert at one of our partner restaurants in the US.

And if you are looking for brunch in New York then here's how you find Jane.

April 24, 2019

This article is from MCA and was published on the 18th April 2019 - Read the full article here.

Any intelligent operator knows the value of constructive customer feedback. yet finding the balance between British face-to-face politeness and moanerati online culture can b...

March 12, 2019

YUMPINGO BRINGS TRANSFORMATIVE GUEST SENTIMENT SOLUTION TECHNOLOGY TO INDEPENDENT RESTAURANTS IN PARTNERSHIP WITH DELIVEROO

Yumpingo to serve as Deliveroo’s exclusive guest feedback partner for 18,000 UK restaurant partners with the launch of Yumpingo Go

Restaurants with...

February 25, 2019

One of the top attractions in Yumpingo’s Keynote Theatres at the Casual Dining Show is sure to be the Innovation Challenge. There's a public vote throughout Wednesday and a shortlist of companies will make a live 90-second pitch to panel of unforgiving and inquisitive...

February 22, 2019

Technology disruption in any industry ultimately has to be making professional processes easier, not more cluttered. So with tech breathing new life into many areas of hospitality (customer feedback, point-of-sale systems, CRM & marketing, customer payments, stock coun...

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