Guest Experience Management
Serve more happy guests.
Help improve your guest experience through hospitality technology.
Actionable guest insights in real time across every shift, every dish and every digital touchpoint.
Customer feedback has become even more vital
Yumpingo provides unique clarity and certainty of what makes your guests feel happy and safe, helping you and your restaurant, pub or bar teams deliver their best through Covid-19 and beyond.
Trusted by brands including:
Full Coverage Digital Engagement
Connect to your guests in real-time through any digital touchpoint using our partnership integrations and proprietary tech.
Devices
Branded digital check presenters that blend seamlessly into the restaurant experience. Easy for restaurant teams to use and delivering maximum engagement. Find out more.
QR codes
Easily scanned by a phone camera, place QR codes anywhere - on packaging, delivery boxes, stickers, tent-cards or menus - to give quick access to Yumpingo's review portal. Find out more.
Email / CRM
Post-dining contact. Direct customers to leave Yumpingo reviews through an email prompt. Source email addresses from reservations, wifi connections or loyalty programmes.
App integrations - API
Integrate Yumpingo's review portal into any existing loyalty, pay or takeaway app to naturally fit into their user journey. Find out more.
Sales in Yumpingo Sites Outperform Control Group by
12%
Within 9 Months.
Yumpingo Guest Experience Management was implemented across 21 venues of an 85 site chain for 9 months, providing the opportunity to run a true control group test of the benefits of using Yumpingo.
$1,023
Additional sales
per day, per venue,
by the end of the period
463,000
Reviews over the period
20,000
Reviews of the most reviewed dish, allowing clear consistency tracking
Change-making businesses choose Yumpingo.
"Yumpingo isn’t just giving us data, it's highlighting actionable insights and paying for itself many times over. We wouldn’t go back to making decisions without it."
Gavin Adair - Managing Director
+5%
Net sales from a single data-driven change.
Case study