The voice of your guests, wherever they are.
Yumpingo is the voice of your guest - a single platform that delivers actionable insights across every shift and every digital touchpoint.
Deployed quickly, slotting easily into every service style, Yumpingo provides unique clarity of what makes your guests feel happy and safe, helping you and your restaurant teams deliver their best, every day.
Re-igniting hospitality in the UK by listening to customers and providing quality insight in uncertain times.
How it works
Get portfolio-wide insights to improve your Net Promoter Score (NPS), food and steps of service.
Customers who use Yumpingo:
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Every guest voice, shared in real-time, all in one place.
Live NPS scores for every venue, every shift, every dish and every server.
Compliance tracking of new post-covid steps of service.
Guest email capture with sentiment.
Ticket actions for team across Yumpingo feedback, all social platforms, direct messages and review sites.
Restaurant feedback is now actionable!
Thousands of detailed insights on food and service, gathered in venue, at home, or online - everywhere your food is being eaten or talked about.
All your direct and online guest conversations in one place so you know exactly what your customers are experiencing right now.
Easy to action - with clear insights that enable your teams to improve guest experiences every day.
Remove the legwork and guesswork to make better decisions, more often.
No more gathering of often misleading impressions - it's all in one place and you can access true insights at any time, from any device.
Engaged guests feel valued - give the silent majority of customers a simple, fun and quick way to engage with you and tell you what they really think.
Superpower your leadership decisions by knowing exactly what guests are experiencing. Adjust menus, pricing, and test concepts to see the effects on guest sentiment in real-time.
Whatever the digital interaction, Yumpingo can be there.
Change-making businesses choose Yumpingo.
"Yumpingo isn’t just giving us data, it's highlighting actionable insights and paying for itself many times over. We wouldn’t go back to making decisions without it."
Gavin Adair - Managing Director
+5%
Net sales from a single data-driven change.
Case study
