Re-igniting hospitality in the UK by listening to customers and providing quality insight in uncertain times.

The voice of your guests, wherever they are.

Yumpingo is the voice of your guest - a single platform that delivers actionable insights across every shift and every digital touchpoint.

 

 

Deployed quickly, slotting easily into every service style, Yumpingo provides unique clarity of what makes your guests feel happy and safe, helping you and your restaurant teams deliver their best, every day.

How it works

Get portfolio-wide insights to improve your Net Promoter Score (NPS), food and steps of service.

Capture guest sentiment in real-time through any digital touchpoint using our partnership integrations and proprietary tech.

Live 1-Minute

Reviews

Understand what each of your guests think, feel and say about everything you do.

Detailed and Actionable Insights

Turn insights into everyday improvements to deliver the best food and service to every guest.

Drive NPS, Traffic

and Sales

 

Customers who use Yumpingo:

Every guest voice, shared in real-time, all in one place.

Live NPS scores for every venue, every shift, every dish and every server.

Compliance tracking of new post-covid steps of service.

 

Guest email capture with sentiment.

 

Ticket actions for team across Yumpingo feedback, all social platforms, direct messages and review sites.

Restaurant feedback is now actionable!

Thousands of detailed insights on food and service, gathered in venue, at home, or online - everywhere your food is being eaten or talked about.

 

All your direct and online guest conversations in one place so you know exactly what your customers are experiencing right now.

 

Easy to action - with clear insights that enable your teams to improve guest experiences every day.

Remove the legwork and guesswork to make better decisions, more often.

No more gathering of often misleading impressions - it's all in one place and you can access true insights at any time, from any device.

 

Engaged guests feel valued - give the silent majority of customers a simple, fun and quick way to engage with you and tell you what they really think.

 

Superpower your leadership decisions by knowing exactly what guests are experiencing. Adjust menus, pricing, and test concepts to see the effects on guest sentiment in real-time.

Whatever the digital interaction, Yumpingo can be there.

Contactless engagement across any service style through customers phones using QR codes and short URLs. Take back control of your guests from delivery aggregators.

Quick Links

All feedback, reviews and social media in one management platform. Engage guests, monitor performance, and collaborate effectively.

Social Reputation Hub

Integrate Yumpingo directly into any digital service, including order and pay. Enhance your guest insights at the touch of a button.

Partner Apps

Custom designed digital check presenters that blend seamlessly into the table service restaurant experience to deliver maximum guest engagement.

Yumpingo One

Change-making businesses choose Yumpingo.

"Yumpingo isn’t just giving us data, it's highlighting actionable insights and paying for itself many times over. We wouldn’t go back to making decisions without it."

Gavin Adair - Managing Director

pink icon.png

+5%

Net sales from a single data-driven change. 
Case study

 

Get in touch

Find out how Yumpingo can help your teams serve more happiness to every guest, across every shift, every single day.

UK    +44 (0) 20 3322 1687

US    +1 (844) 934-0998

info@yumpingo.com

 

© 2020 Yumpingo Ltd. View our Privacy Policy