Customer Support Hub





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© 2019 Yumpingo Ltd

Feeding happiness

Yumpingo collects real-time, actionable insights from your guests at unparalleled scale, enabling your restaurants to deliver their best food and service, every day. 


Take out the guesswork 

Want to know what your guests think? 

Ask them.

With up to 85% voluntary participation, Yumpingo’s unique, crowdsourced insights empower evidence-based decision-making.

Don’t just track customer happiness, improve it

With dish, server and shift-level detail, our insights don't just calculate NPS, they give you the tools to actively improve it.

Stop waiting for generic quarterly reports

Access real-time hourly, daily, weekly or monthly insights at any moment. Spot trends as they develop and make fixes straight away, not three months down the line. 

Decisions with confidence

for Boards

Yumpingo isn’t just giving us data, it’s highlighting actionable insights and paying for itself many times over.  We wouldn’t go back to making decisions without it.         

Gavin Adair

MD at Rosa's Thai Cafe


How it works

By asking for quick,         

1-minute reviews at the end of a meal, Yumpingo collects thousands of pieces of structured feedback, every day. 

Quick reviews

Up to 85% of guests take part with no offer of incentive, motivated only by helping your restaurants serve more happiness every day. 

Completely voluntary

Our platform draws out clear, actionable insights to transform the way you make decisions in your business.

Actionable insights

Using Yumpingo as a tool to continuously observe, understand, take action and improve, you can feed customer happiness that keeps your business growing. 

Feed happiness

From menu development and service styles, through to team training, staffing models and commercial pricing.


See how our partners have used Yumpingo to assess their strengths, test new changes and make better business decisions, faster.

Complete visibility

for Operations teams

It's been a revelation in terms of our Ops. We're now getting an incredible amount of real-time feedback to really show what's right. 

Emma Deabill

Director of Operations at YO! Sushi

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For table service

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For any service

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Live dashboard

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Comms dashboard

Hundreds of restaurants already rely on Yumpingo to take out the guesswork and see their business through the eyes of their customers.  

See how customer sentiment data can help colleagues in all areas of your business.  


Get in touch

UK +44 (0) 20 3771 0380

US       +1 214-596-8059