• Yumpingo, CGA, UKHospitality

Four weeks in - “We Hear You” Webinar and survey findings to help rebuild the sector

Four weeks in, the We Hear You initiative now covers nearly 400 venues and c. 20,000 respondents. You can sign up to receive the full report further down, but please keep reading to join our exclusive webinar on the subject. As consumers return to the out-of-home eating and drinking market, we are pleased to invite you to a special webinar in partnership with CGA to help you win back the new wave of cautious guests. Based on findings from the We Hear You initiative our online event on Thursday August 20 will focus on the behaviour and needs of post-lockdown diners and drinkers—especially those who are venturing out for the first time. REGISTER FOR WEBINAR HERE Catching the new wave of consumers Thursday August 20, 2020, 2:00 PM We will share up-to-the-minute data on consumer behaviour and market trends, including the latest findings from the industry-wide We Hear You survey. We’ll also be hearing the views of some top operators, Yumpingo’s Gary Goodman and CGA vice president, industry expert and webinar chair Peter Martin. The webinar will help you discover:

  • How to reassure and encourage the new wave of safety-conscious consumers

  • The crucial differences in the behaviour of home-working and out-of-work consumers

  • The impact of the Eat Out to Help Out campaign on footfall and sales

  • How to strike the right balance of safety and excitement for guests.

The webinar is free to attend but registration is required - don't miss out!.

Sign up below to receive the report and find out what else have we learned over the past four weeks of data collection.

Over the coming weeks, this campaign will provide both restaurants and UKHospitality with continuous live insight on consumer confidence and responses to precautionary measures, with the ability to narrow down concerns and triumphs by region.

Get the full report* - 5 Min Read

Gavin Adair, CEO of Rosa’s Thai, said of the initiative: "We are delighted to be supporting the We Hear You initiative. There is nothing more important than understanding how happy and safe our customers feel as they return to our restaurants. The more we pull together as an industry to balance the need for safety and hospitality, the faster we all build confidence and custom.”

Join the growing number of operators re-igniting hospitality in the UK by listening to customers and providing quality insight in uncertain times.

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