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The game-changers

August 15, 2016

 

 

We are delighted to be featured in this months Caterer Magazine as "a game changer"and "one to watch". (My son was particularly excited that were made the same headline as Pokemon Go)

 

At Yumpingo, we have built a platform  - where customers can share real-time feedback on every part of a meal. This is hugely valuable for the restaurant who can not only enter into that conversation to be as helpful as possible (sharing insights and feedback from the kitchen) but to learn from mistakes and make rapid improvements on products directly related to customer insights. We call this lean menu development. If you were ever a fan of waterfall development in the software industry, it is probably not for you.

 

Yumpingo is also a game changer for the diner, because the more a restaurant understands about what their guests are thinking and feeling, the better food they can deliver and the better service they can give.

 

There are two key proof points  to share with you to support how we increase profits for restaurants:

  • INCREASING CUSTOMER RETENTION RATES BY 5% INCREASES PROFITS BY 25% TO 95% (Bain & Company)

  • FOOD IS THE MOST SIGNIFICANT INFLUENCE ON CUSTOMER RETENTION, COMPARED TO FACTORS SUCH AS SERVICE, ATMOSPHERE, LOCATION AND PRICE (Deloitte survey of 4,093 diners)

 

We would love to hear from you. To find our more please contact us enquiries@yumpingo.com or follow us on twitter @yumpingo.

 

Read the full article here

 

 

 

 

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