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© 2019 Yumpingo Ltd

How data helps

See how Yumpingo can help people at all levels of your business make better decisions, faster. 

Restaurant teams

"Yumpingo has completely changed the way I prioritise my time - now I have the visibility to see where to focus my support."

                        - Luke, Area Manager, Busaba

Detailed benchmarking

for Operations Teams

See through the eyes of your customers. Watch customer happiness and sales grow when you focus improvements & reward successes. Be confident your team are delivering the best experience, even when you’re not on shift. 

Deeper understanding

for General Managers

See through the eyes of your customers. Watch customer happiness and sales grow when you focus improvements & reward successes. Be confident your team are delivering the best experience, even when you’re not on shift. 

"I love being able to see how customers felt on the shifts I'm not working. We've been able really integrate Yumpingo into our daily shift briefs, for championing successes and working out focuses for the day."

                  - Elsa, General Manager, Bill's

"Working with our Area Chef to use Yumpingo to understand how dishes perform in my branch verses the rest of the group has been amazing. As Head Chefs we've really pooled our knowledge and now our hero dish is universally loved across the UK."

                        - Erik, Head Chef, Wahaca 

Understand consistency of dishes across a shift, a week or a year. Uncover problems with certain ingredients or kitchen sections and fix them in real-time. Have confidence your team are making great food, even when you’re out of the kitchen. 

Greater confidence 

for Head Chefs

Central support teams

Make better decisions, faster. Benchmark site and area performance with regular reporting. Introduce consistent, transparent quality KPIs into performance management. Get to know what truly feeds customer happiness to grow sales throughout your business. 

"Yumpingo has totally changed the way we make decisions here. Very few meetings don't involve our review data in some capacity - it's like finally being able to see the business in colour."

                        - Gavin, MD, Rosa's Thai

Complete visibility 

for Boards

"Yumpingo is like having every single one of your customers be a taste tester. We are constantly optimising and trying new things in terms of flavour, plating, pricing. It's incredible to get such immediate feedback."

                   - Gemma, Head of Food, Busaba

Hear the voice of your customers in menu development. Combine guest sentiment data with sales volumes to get a true picture of which dishes feed happiness. See the impact of changes to prices, portions, presentation and recipes. 

Easier decision-making

for Food Teams

Profile customers based on sentiment. Re-target happy regulars and win back detractors. Manage online reputation. See the impact of promotions on quality and customer happiness.  

"Yumpingo has completely changed the way I prioritise my time - now I have the visibility to see where to focus my support."

                        - Luke, Area Manager, Busaba

Sentiment-led targeting 

for Marketeers

See beyond sales data to compare performance across sites. Isolate issues, direct the right improvements and reward successes. 

Detailed benchmarking

for Operations Teams

See through the eyes of your customers. Watch customer happiness and sales grow when you focus improvements & reward successes. Be confident your team are delivering the best experience, even when you’re not on shift. 

Deeper understanding

for General Managers

Understand consistency of dishes across a shift, a week or a year. Uncover problems with certain ingredients or kitchen sections and fix them in real-time. Have confidence your team are making great food, even when you’re out of the kitchen. 

Greater confidence 

for Head Chefs

Make better decisions, faster. Benchmark site and area performance with regular reporting. Introduce consistent, transparent quality KPIs into performance management. Get to know what truly feeds customer happiness to grow sales throughout your business. 

Complete visibility 

for Boards

Hear the voice of your customers in menu development. Combine guest sentiment data with sales volumes to get a true picture of which dishes feed happiness. See the impact of changes to prices, portions, presentation and recipes. 

Easier decision-making

for Food Teams

Profile customers based on sentiment. Re-target happy regulars and win back detractors. Manage online reputation. See the impact of promotions on quality and customer happiness.  

Sentiment-led targeting 

for Marketeers

Case studies

Check out how Yumpingo's insights have changed the way out restaurant partners work for the better.

Get in touch

Call

UK: +44 (0) 203 771 0380

US: +1 214 596 8059

Chat

Use our LiveChat to get in touch now

Email

Drop a line to info@yumpingo.com